360º Vision of the needs of your business
We have a 360º Vision of the needs of your business, through innovative and consolidated products and services
End-to-End Services Diagnostics
Troubleshooting platform with unified, intuitive and graphical view of services associated with clients.
Performs multi-service diagnostics of each client in less than 10 seconds for Fixed Broadband, Mobile, Satellite, Satellite TV, Fixed Voice, Mobile Voice, ToIP services.
The platform has an analytical diagnostic engine that allows an agile management in the attention to the customers.
Platforms and applications for self-management in the field
Platform that delivers a series of tools for deployment and management in the field, such as modules of Work Force Management, Control and Management of KPIs, Self-Management of Field Technicians, O&M Applications, Sellers Applications, among the main.
Predictive tools for decision making
Predictive tool framework that allows analyzing and measuring in real time critical business variables, as an example, level of customer annoyance, service churn intention and management of profiled commercial campaigns.
Analytics and early detection of failures based on customer experience
Platform for early detection of massive failures of services associated with fixed and mobile access networks for various technologies (FTTx, xDSL, HFC, 3G and LTE).
It analyzes the behavior of the client's service protocols and interprets them by identifying possible incidents based on expected behavior patterns, all without having to intervene the network infrastructure.
Real-time Geo-Business Platforms
Suite of products that provide a transversal vision for business decisions in real time, for example: market share and technological benchmark geolocalized and in real time for Broadband Services.